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  1. Red Letter Days
  2. I already have a voucher
  3. General Enquires

General Enquires

  • I have a Bella Italia voucher
  • I have a Cafe Rouge voucher
  • Coronavirus / Covid 19 Update
  • How do I use my ‘red ref’
  • Where is my personal account credit?
  • Is there a spend limit for my One4All card?
  • Can I use my Love2Shop card on Red Letter Days website?
  • How do I spend my Love2Shop paper vouchers? 
  • How do I use my WHSmith voucher?
  • Can I use my voucher after the expiry date?
  • I can’t find a suitable location
  • My preferred location is no longer offered!
  • My experience is no longer offered!
  • What happens if my experience is cancelled?
  • Where is my Security Code?
  • Can I send the gift to someone else?
  • What if I only have an automatic driving license?
  • Are there any height/weight restrictions?
  • Can the recipient drive the car?
  • When do I have to use my voucher by?
  • Can I add more people to my experience?
  • How do I use Bonus Bonds on your website?
  • Can I use my voucher on the expiry date?
  • When do I have to use my voucher by?
  • Can I get a VAT receipt?
  • I've lost my voucher - what can I do?
  • My order has gone through twice - what should I do?
  • I can't access my account!
Customer Services: 0345 640 8000