These are the Terms and Conditions we list during the booking process that all customers have to agree to, to complete their hotel reservation:
Terms & Conditions
Whilst every effort is made to ensure that the descriptions and images of hotels displayed on the website are a true reflection of redeemable experiences, these do not form any part of a contract.
Once you have booked a specific date, you will automatically become bound by the terms and conditions that individual operator may have. Bookings are subject to change without notice, but this does not affect your statutory rights.
We have a noncancellable policy for all hotel bookings.
We will not be held liable for anything further than the value of the voucher in the event of a failure of an event taking place. Red Letter Days will not be held liable for the cost of lost insurance premiums, or any other costs incurred.
Travel insurance and expenses
You agree to cover your own travel expenses and hold valid travel insurance.
Please follow the safety advice and guidelines in place at the hotel location you visit.