We are unable to issue a refund if your voucher was purchased more than 14 days ago, however you are still able to exchange your voucher for another experience up until the expiry date.
To exchange your voucher simply log in to https://redeem.redletterdays.co.uk/Account/MyVoucher and enter your voucher reference details. Click on ‘exchange now’ and you will be able to browse our website and pick a new experience.