In order for a Price Match claim to be successful it needs to meet the below criteria:
- The price guarantee* only applies to internet retailers that have the same gift experience in stock immediately and is priced correctly
- Price Match guarantee covers experience vouchers only and excludes tangible goods, delivery charges and flexible voucher redemptions
- You must submit your Price Match claim within 14 days of your purchase at Red Letter Days
- Price comparisons do not include handling and delivery charges in the total price
- We can’t Price Match against promotional offers or when coupons/discount codes have been used on your order or are offered by the alternative retailer
- Price Match guarantee is subject to change at any time and is only available for purchases made in the United Kingdom
*Up to a maximum value of £250.
So that we can check if you're eligible for a Price Match, send us a link to the page where you’ve seen the offer here
Once we have received this link, we will look into your Price Match and get back to you with our decision.