Red refs can no longer be used to book an experience and our providers will not be able to redeem these codes. You can log into your voucher by using the original voucher reference and security code which was issued at the time of purchase.
These are normally in the following format: Y1234567-10
If you do not have these details please contact our customer service team via: 0345 640 8000 / firstname.lastname@example.org
We will require the red reference, full name, post code and email address associated with the order.