You can get in touch us via our Contact Page
As COVID-19 restrictions are gradually easing, our team is exceptionally busy handling queries around voucher bookings and extensions while also continuing to work from home. We kindly thank you for your patience during these difficult times as you may experience longer wait times than usual for a response.
Alternatively, you can call our Customer Service Team on 0345 640 8000. Our phone lines are open Monday - Thursday, 9:00am - 5:30pm and Friday 9:00am - 4pm. While the team is working from home, we temporarily close for lunch from 1pm - 2pm. We are currently experiencing very high levels of calls so you may need to wait several minutes to get through. We thank you for your understanding